The Internal Consultant

Overview

There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills and the purpose of this course is to help you make the transition.

This training may be available onsite; please contact us if you are interested.

Audience

Any manager or potential manager wishing to gain and develop skills in internal consultancy

Skills Gained

Training Benefits

• A greater awareness of the strategic issues affecting the Organisation.
• An understanding of the implications of change.
• Greater clarity of the roles and responsibilities of a consultant.
• Ways of analysing the situations you find.
• An awareness of your own style when working with people.
• Skills in handling sensitive situations.
• Tactics for managing conflicts as they arise

Course Outline

• Course Objectives
• Change - The real consultant's role
• The role and scope of the internal consultant
• Signs of an unhealthy Organisation
• The seven key strategic areas
• Your style of communicating.
• Qualities that make a strong consultant
• Styles for managing conflict
• Analysing situations
• Handling sensitive situations (including practice)
• Summary & Action Plans Agreed