Overview
A manager's effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring supervisor / manager, to step back and critically review how they manage and lead others. The review is very interactive and the course content very practical. Each delegate will receive feedback on the way they manage, which is done in a supportive, confidential and safe environment. Each delegate will prepare a personal action plan, which is both challenged and supported by other delegates.
This training may be available onsite; please contact us if you are interested.
Audience
All those managers who are striving to improve management performance and effectiveness.
Skills Gained
Training Benefits
- An awareness of their communication style.
- A realisation that team empowerment is about actions not words.
- A method to assess the likely cause of low commitment from others.
- A more sensitive way for dealing with people.
- The opportunity to check their current work / life balance.
- A range of techniques that will improve understanding of both people and problems.
- Personal feedback on their style of managing others.
- A practical action plan.
Course Outline
Course Timetable
Day 1
- Introductions and personal objectives
- My style of communication
- (Questionnaire)
- Giving and receiving feedback applied to first impressions
- Team exercise
- Empowerment is about action not words (Delegate led session)
- Team exercise.
- Gaining commitment from others.
- Personal motivation using the work / life balance approach.
- Review of day.
Day 2
- Progress against personal objectives
- Team exercise
- How well do we really understand people? (Group skill level measured)
- Techniques to deepen understanding
- Practice using delegate examples
- Team exercise
- "Closing the gap"
- (Personal feedback session)
- Personal action plans
- Support and challenge groups
- "Live issues" discussion
- (Overcoming implementation problems)
- Summary & Action Plans Agreed
The training course outline shown above is a standardised version representing all
the dates shown and may vary from the course you attend. You will be sent the actual
course outline when you enquire about a specific date.