Institute of Leadership & Management (ILM): ILM Level 5 Award in Management & Leadership

Overview

The ILM Level 5 Award in Leadership and Management Skills has been designed to give practising or aspiring middle managers a solid foundation for their formal development in this role.

This is a concise qualification made up of two mandatory units.

In the first unit, 'Understanding the management role', participants explore the nature of the middle management role and critically evaluate their own managerial ability.

In the second mandatory unit, 'Assessing your own leadership capability and performance', participants explore leadership styles within their organisation, the commitment and motivation of their teams and their own ability to motivate teams to meet organisational goals.

This training may be available onsite; please contact us if you are interested.

Audience

Participants will normally be either practising or aspiring middle managers looking to gain a professionally recognised qualification.

Skills Gained

• Recognised national qualification for managers.
• ILM 'Learner Membership' status giving access to a range of benefits.
• Practical workshops.
• Opportunity to study for further qualifications and upgrade to full membership status of the ILM.

Course Outline

Organisational Purpose and Structure

• Organisational purpose and why is it important?
• Stakeholders and Stakeholder Mapping
• Organisational Structures

Understanding the Management Role

• The role of the middle manager and its part in achieving organisational goals
• Key Responsibilities of the Middle manager
• Management Styles and assessing your current style

Effective Communication

• The importance of effective communication in the workplace
• Active listening - listening for emotion
• Effective questioning
• Overcoming barriers to communication
• The power of networks

Assessing your own Leadership Capability

• The difference between management and leadership
• The responsibilities of a leader
• Situational Leadership - assessing your style
• Transactional and Transformational Leadership

Motivation & Delegation

• Introduction to motivational theories
• Developing your staff through delegation
• What can you delegate?

Negotiating and Influencing

• Deliver 'win/win' negotiations
• Skills and attributes of an effective negotiator

Emotional Intelligence (EI)

• Background to emotional intelligence
• An image of an EI leader
• Benefits of EI

Managing Difficult Situations

• Models and theories
• Applying theory to an individual situation

Assertive Behaviour

• Introduction to assertiveness
• Evaluating your own assertiveness
• Techniques to drive assertiveness

Suggested Follow-on Courses

All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services.