Overview
In today's world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly appointed to a management position or if you interact with people you don't know on a regular basis, this workshop can help you succeed. If you want to enhance and polish your business image or if you just want to avoid feeling uncomfortable in the corporate world, this workshop will allow you to take a quantum leap forward in skill, sophistication and confidence.
This training may be available onsite; please contact us if you are interested.
Skills Gained
- Finesse introductions-from shaking hands and using eye contact to remembering names
- Dress appropriately for every business occasion
- Feel more confident of your business communication in every situation
- Use your business cards wisely
- Perfect your handshake
- Gain that extra edge that establishes trust and credibility
Course Outline
- Fear of Embarrassment
- Test your Business Etiquette
- The Handshake
- Business Card Etiquette
- The Skills of Making Small Talk
- Do you Remember Names?
- Making that First Great Impression
- Dress for Success
- Business Dining
- Email and Telephone Etiquette
The training course outline shown above is a standardised version representing all
the dates shown and may vary from the course you attend. You will be sent the actual
course outline when you enquire about a specific date.