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Support Training Courses

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Course Name Days Code Brand Category
A Comprehensive Introduction to Networking (4 day)4 Days450--
Advanced Services Cisco CRS-1 Essentials5 DaysCRS1Cisco-
Apple Mac OSX 10.6: Support Essentials 10.6 (Snow Leopard)3 Dayscm80673Apple-
Apple: Mac OS X 10.5 to 10.6: Server Essentials upgrade1 DayAMS255Apple-
Apple: Mac OS X 10.5 to 10.6: Support Essentials upgrade1 DayAMS254Apple-
Apple: Mac OS X 10.5: Support Essentials3 DaysAMS233Apple-
Apple: Mac OS X Support2 Dayscm68312Apple-
Apple: Mac OS X: Apple: Mac Support for PC Technicians2 DaysAMS182Apple-
Apple: Mac OSX 10.6: Troubleshooting1 Day590Apple-
Blue Coat: Certified Packetshaper Professional3 DaysBC-BCPSPBlue Coat-
Cisco 10000 Series: Advanced Services - Cisco 10000 Series Essentials with Performance Routing Engine 2 (PRE-2)4 DaysCI-C10KCisco-
Cisco IOS XR: Advanced Services - Deploy, Maintain & Troubleshoot Cisco IOS XR Software on the Cisco CRS & Cisco XR 12000 Router5 DaysCI-DMT-IOSXRCisco-
Cisco: Advanced Services - Cisco Service Control Application (SCA) Solution Deployment Course5 DaysSCA-DCisco-
Cisco: Deploying Workforce Management (WFM) for Cisco Unified Workforce Optimisation v8.34 DaysWFMCisco-
Cisco: IP Solution Center v5.1: MPLS, L2VPN, TEM & Troubleshooting5 DaysISC/TEMCisco-
Citrix XenApp 5.0: Providing Help Desk Support for Citrix XenApp2 DaysCXA-100-1ICitrix-
ClearSwift: Web Appliance 1.4 CCE1 DayTRG-CWA1LClearswift-
CompTIA Server+5 DaysSER+CompTIA-
Configuring and Troubleshooting Internet Information Services (IIS) 7.0 in Windows Server 20083 DaysM6427Microsoft-
Deploying Microsoft Office XP2 Days2505Microsoft-
Expand Accelerator Technical Training v 5.03 DaysEXP0001--
HP BladeSystem: Accredited Platform Specialist (APS) Servicing HP BladeSystem2 Days00115710HP-
HP BladeSystem: Virtualization Tools using Insight Dynamics - VSE4 DaysHG812SHP-
HP LeftHand P4000 SAN Solutions: Install and Configure2 Days00110362HP-
HP Remote Graphics Software (RGS): Advanced Configuration and Troubleshooting2 DaysHG757SHP-
HP StorageWorks: Designing HP StorageWorks Solutions5 Days00098697HP-
HP: Servicing HP ProLiant ML/DL/SL Servers (2010)2 Days00143135HP-
IBM AIX: System Administration II: Problem Determination5 DaysAU16IBM-
IBM System Storage N Series: Supporting IBM N-series5 DaysIBMSN78AIBM-
IBM Tivoli Storage Manager 5.5: Advanced Admin, Tuning & Troubleshooting (WIN)5 DaysIBMTM522Tivoli-
IBM Tivoli Storage Manger Extended Edition 5.5: Disaster Recovery3 DaysIBMTM562Tivoli-
IBM z/OS: SMP/E3 DaysSMPEIBM-
IBM: Effective z/OS Problem Analysis Techniques3 DaysZPATIBM-
IBM: N series Data ONTAP 7.3: CIFS Administration2 DaysFL-CIFSNIBM-
IBM: N series Data ONTAP 7.3: Fundamentals5 DaysFL-DOTFNIBM-
IBM: N Series Data ONTAP 7.3: SAN Administration3 DaysFL-SANNIBM-
IBM: N series: Protection Software Administration3 DaysFL-NPSANIBM-
IBM: Power Systems for AIX: Virtualisation I: Implementing Virtualisation4 DaysIBM-AN30IBM-
IBM: System Storage DS8000: Implementation Workshop for Open Systems (SS49BGB)2 DaysIBMSS49IBM-
Implementing and Supporting Microsoft Internet Information Services 5.0 (IIS)3 Days2295Microsoft-
Introduction to Crash Dump Analysis and the SunOS Kernel5 DaysST-375Sun-
Juniper Networks: Implementing Juniper Networks Steel-Belted Radius (ISBR)2 DaysTRG-ISBR2NJuniper-
Juniper Networks: Managing WX Devices Using WX CMS Software (WXCMS)2 DaysTRG-WXCMS2NJuniper-
Juniper Networks: Operating Juniper Networks Routers in the Enterprise (OJRE)4 DaysTRG-OJRE4NJuniper-
Juniper: Troubleshooting JUNOS Platforms (TJP) 9.52 DaysTRG-TJP2NJuniper-
Linux Support for SuperNOVA Users [Part 1]5 DaysVMEL1Fujitsu VME-
Maximising Customer Satisfaction in a Technical Environment2 DaysMPDMCSTE--
Microsoft Active Directory: Disaster Prevention and Recovery, From FSMO to forest: Windows 2000 2003 20082 Dayscm78799Microsoft-
Microsoft Certified Desktop Support Technician: Exam Preparation for the MCDST Certification1 Day2264Microsoft-
Microsoft Dynamics GP 9.0 Installation & Configuration3 DaysMS8505Microsoft-
Microsoft Exchange Server 2003: Implementing & Managing Microsoft Exchange Server 20035 DaysMS2400Microsoft-
Microsoft Office Communications Server 2007 R2 Ignite: Implementing and Maintaining Instant Messaging3 DaysM50232Microsoft-
Microsoft Project: Recovering Messaging Servers and Databases using Microsoft Exchange Server 20071 Day5050Microsoft-
Microsoft SharePoint 2007 Train the Trainer5 Dayscm68667Microsoft-
Microsoft SharePoint 2010: Updating Support Skills from SharePoint Server 2007 to SharePoint Server 20105 Dayscm80862Microsoft-
Microsoft SQL Server 2005: Implementing and Maintaining MS SQL Server 2005 Integration Services5 DaysMSC2792Microsoft-
Microsoft Windows 2003 (or 2008): Server Administration for Fujitsu VME superNOVA5 DaysVMWN1Microsoft-
Microsoft Windows 7: Deploying and Managing Windows 74 Days2401Microsoft-
Microsoft Windows 7: Enterprise Desktop Support Technician4 DaysM50331Microsoft-
Microsoft Windows Server 2003: Domain Administrator5 Dayscm68260Microsoft-
Microsoft Windows Server 2003: Upgrading Your Support Skills from Microsoft Windows NT 4.03 DaysMS2208Microsoft-
Microsoft Windows Server 2008 R2 Hyper-V, VMware vSphere 4 and Microsoft Office SharePoint 2007 Seminar1 DayMSSHVMSEMMicrosoft-
Microsoft Windows Vista: Installing Configuring and Troubleshooting Windows Vista3 DaysM5115Microsoft-
Microsoft Windows Vista: Maintaining and Troubleshooting Windows Vista Computers3 Dayscm64460Microsoft-
Microsoft Windows XP Professional: Implementing and Supporting Microsoft Windows XP Professional5 DaysMS2272Microsoft-
Microsoft: Maintaining & Troubleshooting Windows Vista Computers3 Days5118Microsoft-
NetApp Certified Data Management Administrator (NCDA): Advanced NCDA Boot Camp5 DaysANCDA BCNetApp-
NetApp: Operations Manager, Protection Manager and Provisioning Manager 3.7: Administration4 DaysOPSMGRNetApp-
NetApp: Protection Software Administration3 DaysNPSANetApp-
Oracle Database 10g: Performance Tuning4 DaysOD10-PT4Oracle-
Oracle Database 11g: Backup & Recovery3 DaysO1032Oracle-
Oracle Database 11g: Data Guard3 DaysO11GDGOracle-
Oracle R12: Oracle: Install, Patch, and Maintain Oracle Applications5 DaysD49656GC10Oracle-
PlateSpin: Workload Management Administration3 DaysPWMA--
RACF Administration4 DaysRACF--
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