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Customer Service Training Courses

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Course Name Days Code Brand Category
Achieving Excellence in Customer Service1 DayCS-CS-GT--
Achieving Excellence in Customer Service3 Days910--
Art of Amazing Service2 DaysAAS--
Building Customer Relationships1 Day0808--
Call Centre - Achieving Best Practice1 Day85--
Call Centre Training3 DaysETL1044--
Customer Relationship Management (1 day)1 DayCS-CRM--
Customer Satisfaction As A Selling Tool1 Day45--
Customer Service1 DayCS--
Customer Service and Customer Care1 Day44--
Customer Service Skills (1 day)1 DayCS-CS-HC--
Customer Service Skills (2 day)2 DaysCS-CC-A--
Customer Service Skills: Credit Control Skills1 DayCS-CCS--
Customer Service Skills: Dealing With Complaints And Aggression2 DaysCM22952--
Customer Service Skills: Difficult & Demanding Customer Situations1 DayCS-CS-MD--
Customer Service Skills: High Level Telephone Skills2 DaysHLT--
Customer Service Skills: Remaining Calm Under Pressure - Managing Customer Complaints1 DayRCP--
Customer Service Skills: Telephone Skills1 DayCS-CS-TT--
Customer Service Skills: The Managers Role (1 day)1 DayCS-CS-DR--
Dealing With Difficult Situations (2 day)2 DaysBS-PD-DDS2--
Dealing with Incoming Calls Positively1 Day46--
Delivering Excellence in Customer Service via Email and on the Telephone1 DayETW--
How to say 'No' and retain Customer Satisfaction1 Day102--
Internal Customer Service1 DayMPDICSE--
Objection Handling Skills1 Day37--
Outgoing Calls: Maximising Effectiveness1 Day90--
Quality Customer Service4 DaysSQS--
Telephone Techniques - Incoming & Outgoing Calls1 Day94--
Through the Customers' Eyes1 Day36--
1 pages  |  29 courses
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